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You can provide us with information by logging into your application on the portal and adding a comment on the request at any time. We will respond to your comment as soon as possible. 


If we require further information we will add a comment on the request. You will receive an email notification that your ticket has been updated.


You can reply to the email notification you receive to respond to us. If you are the original recipient of the notification then your response will be automatically added to the application. If the notification is forwarded on to others their response will not be received. 


If you want to share notifications with colleagues or have colleagues respond on your behalf, please add them to the application.


All written communication regarding an application must be added to the application online. 


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