Create a ARSAC online portal account

Go to https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/user/signup to create an account and enter your email address


You will receive an email with a link to set up your password within 1 hour. 


If you do not receive an email promptly then please check your junk mail folder and contact your IT department to ensure emails from

arsac@digitaltools.ukhsa.gov.uk are permitted.

You can generate a new email to set up your password here https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/user/forgotpassword.


If you email auto forwards messages to a different account then you may not be able to respond to us by email - you should log in to the portal and add any comments directly on your application.