View your Application
You can view the applications that you have submitted under My Requests in the top left corner of the screen after logging into the ARSAC portal: https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/portal/212
You can also view all of your open applications here: https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/user/requests?status=open
You can tailor your view to include all open or closed applications as well as those you have created yourself (Created by me) and those that you have been added to (Where I am a participant).
Monitoring your Application
Status will indicate where the application is in the process. Possible statuses include:
- Application Received- Application has been logged on the system and we will get to it shortly
- Being Reviewed by Committee - Application is out with the committee for review
- Awaiting your response - We have asked you a question and are awaiting your response
- Awaiting Payment- Application has been processed by ARSAC but payment is outstanding.
- Application Approved - This application is complete and has been approved.
- Application Rejected - This application is complete and has been rejected.
- Withdrawn- Application has been cancelled by you or us
You will receive an email notification when the status of your application changes. Your application may go into a stage multiple times.
Share your Application
Use the Share button to add colleagues to the application. You can add their email address and they will then also receive notifications the application.
If they do not have a JIRA account already they will need to use the forgot password link to setup their account and allow access to the portal: https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/user/forgotpassword
