Create a ARSAC online portal account
Go to https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/portal/22/user/signup to create an account and enter your email address
You will receive an email with a link to set up your password within 1 hour.
If you do not receive an email promptly then please check your junk mail folder and contact your IT department to ensure emails from jira@digitaltools.phe.org.uk are permitted.
You can generate a new email to set up your password here https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/portal/22/user/forgotpassword.
If you email auto forwards messages to a different account then you may not be able to respond to us by email - you should log in to the portal and add any comments directly on your application.