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You're reading an article from PHE's web content knowledge base - the best place to find answers to your content questions.

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The process of getting new content published



All new content must go through the above process. You must ensure:



Once content is ready for upload, you will need to let us know using the JIRA Service Desk.


Due to the recent system update, only registered JIRA users are now able to use all features of the JIRA service desk.


Your ticket is assigned to a member of the GOV.UK content team


The ticket will be assigned to a member of the GOV.UK Digital Content Team to process.

When the ticket has been assigned it will be marked as In Progress. This change will show up in 'Activity'



The content team will be in touch with any questions on the ticket


If the content team has any questions, they will be added to the ticket and the status will change to Awaiting Feedback

The message will show up in the request window.




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