https://admin.govdelivery.com/
Login: email address
Password: you should have an email from the system but it can be changed/reset.
Live training sessions
You can register for a live training session for bulletins and advanced bulletins. (Previous recordings are also available).
https://support.granicus.com/s/article/Live-Training
Intro to the system
This gives you a basic overview of the system dashboard. What you see on the left and right-hand side menus will depend on your access permissions.
Reporting (videos do not have sound) https://drive.google.com/file/d/1UStscrSysH8Zn2dIgsIey65duOPZgUkM/view
System wide report https://drive.google.com/file/d/11QMzp23N4RfA3TJtWKMPHV3xwYrsKd-l/view
Topic specific report https://drive.google.com/file/d/11QMzp23N4RfA3TJtWKMPHV3xwYrsKd-l/view
Note: The below links will not work in Internet Explorer.
Subscriber list
- Test address list - allow you to easily send test bulletins to different email addresses and preview how a bulletin will look when a subscriber receives it.
- Adding recipient details to the system
- Searching for someone on the list
- Removing inactive subscribers from your list
Adding a content block on an advanced bulletin
Useful bits to note
- There are three types of links in the system that can be added to your bulletins: regular (for a URL), mailto (for email addresses) and back to top (takes the reader to the top of the email).
- You must add the prefix http:// or https:// to a URL within your bulletins. Without it the user will receive a 404 error.
- When adding content into your bulletin, pressing SHIFT and Enter after a sentence will add in a line break rather than just pressing enter which gives you a paragraph break (a larger space).
Support
No matter which area of the system you are in, the support link is your best friend. It is relevant to the specific page/area you are looking at. Note: We advise people to first look at this before contacting the team with any queries.
On the support website, click on the GovDelivery communications Cloud option
Type your query into the search box, for example, ‘Add new subscribers’ or ‘Send a test’. The How To instructions will appear in the left-hand list.
Where possible, publish your diagrams using the SVG image format - this will allow users to zoom in and out. (NOTE: This info is taken from GOV.UK and relates to images used on a website)