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You've reached the Getting Started section of the web content knowledge base.

This contains information on:

  • how to register for JIRA Service Desk

  • how to use the Service Desk and raise tickets

Go back to the main menu to see our full list of articles.

JIRA GOV.UK service desk is a convenient way to manage getting your content published.


Service Desk allows you to:

  • track the progress of your ticket
  • provide feedback on the work to date
  • see who is handling your request
  • view what stage of the process your ticket has reached
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