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Jira and Confluence are tools I use as key part of my daily work. They are central to project work, service desk management and technical support.

  • Check downstream reporting and let us know if you have any concerns related to the following
  • Check impacts listed as outputs of the impact assessment workshops and validate.
  • If you have significant dependency on Jira and/or Confluence and use either in a way that is customised to a specific process, please volunteer for UAT
  • Brief your team using the materials in this Engagement Toolkit
  • Complete the training

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