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You're reading an article from PHE's web content knowledge base - the best place to find answers to your content questions.

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We don't publish content on GOV.UK using a questions and answers format.

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Table of Contents

Why we prefer not to use FAQs

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  • FAQs are difficult for users to read
  • they do not perform well in search results
  • they make it difficult to locate information quickly
  • there is often duplicate content provided elsewhere on GOV.UK
  • it is often better to improve existing content

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Event transcripts

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  • in this case, full details of the event would need to be provided
  • the information should also be accompanied by well-structured guidance
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