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When you submit a new content request, we will need a brief that covers all the important information.


Submit a content request


Before you submit a new content request, you will need to register for a Jira Service Desk account.


Once you are registered with Jira Service Desk, please select one of these options:



  • We will need as much notice as possible before publishing new content, especially if it needs to go out at a certain time.

Explain the request


  • What kind of content needs to be published? 
  • What format should we use - for example, is it a publication or a press release?
  • Who will be using the content and why do they need access?
  • When does the content need to be published?


Add important links and contacts


  • Lead point of contact for this content
  • Required publication date
  • Embargo time and date, if this is applicable
  • Existing location of the content (please include the web link, or URL)
  • Intended location of the new content (please include the URL)

Review and secure approvals


  • Review the final content
  • Give your approval via the JIRA comments section
  • Notify the relevant press officer that the content is being published
  • Ensure sign-off from your manager, or the subject lead


Learn more





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