I am a departmental or project lead, with responsibility for business operations, performance or delivery.

I want to understand how this change aligns with broader business strategy and what it means to means to my department, team or project

About me

My role:

  • I hold a senior leadership role in former PHE or T&T
  • I am a programme/project sponsor or manager
  • I head up a department or large team

What is important to me: 

  • Having a clear and accurate view of performance, delivery and risks that equips me to make confident decisions
  • My team feeling empowered to conduct their work seamlessly and without disruption
  • Tools that are reliable, intuitive and meet the needs of our customers
  • The happiness of my team

Preferred channels: 

  • SLT meetings
  • Direct engagement where required
  • Regular updates on progress

Impacts

What's in it for me: 

  • Tools that support the future of UKHSA as one unified organisation
  • Standardised ways of working that drive financial and operational efficiency

Impacts I may experience: 

  • Changes to dashboards, trackers or reports that may require reconfigure
  • Short-term dip in productivity as teams adapt to new Cloud version and adjustments to functionality
  • Potential for external customers, partners or vendors to need reassurance and support
  • Potential for additional demand on team resources due to some rework or reconfigure of document links, archives or ticket management.

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