I am a user of Jira and/Confluence sitting outside of the UKHSA structure.
I want visibility of what changes are ahead, and reassurance that as ‘external users’, we will not experience any major disruption to the way we use Jira and Confluence.
About me
My role:
- I sit within the DHSC organisation, as part of the Office for Health Improvement & Disparities (OHID) or similar
What is important to me:
- Continuation of service for Jira and Confluence – being able to do what we can today without disruption
Preferred channels:
- Cascade of information via designated contacts
Impacts
What's in it for me:
- Increased productivity through enhanced collaboration
- Quicker and more efficient sign-on process through SSO
Impacts I may experience:
- There will be minor changes to drop down options, icons, project key, status or naming ahead of the main migration – the specific impacts will vary project-to-project
- Dashboards, local data
- Behaviours within workflows and/or Jira Service Management
- Minor functionality or user experience changes as a result of some apps being replaced
- General look and feel changes related to the Cloud version of the tools
- Potential change in policy and process associated with access and security (Joiners, Movers, Leavers).