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I am a regular user of Jira and/or Confluence as part of one or more UKHSA projects, business or customer processes or work teams.

I have a vested interest in the success of this migration in order to avoid disruption to my day-to-day work and delivery commitments.

About me

My role:

  • I sit within any one of the former Test & Trace functions
  • I play a key role in the day-to-day activities within a project or business process

What is important to me: 

  • Intuitive and efficient tools that support the day-to-day management of the project
  • Active collaboration across the team with minimal risk of version control issues, confusion or duplication of effort

Preferred channels: 

  • Teams channel
  • Confluence
  • Direct engagement where required

Impacts

What's in it for me: 

  • Increased productivity through enhanced collaboration
  • Quicker and more efficient sign-on process through SSO

Impacts I may experience: 

  • There will be changes to drop down options, icons, project key, status or naming ahead of the main migration – the specific impacts will vary project-to-project
  • Further instances of drop-down and icon changes at migration to align with broader UKHSA ways of working
  • Dashboards, filters or local analysis solutions fed by Jira may change
  • Behaviours within workflows and/or Jira Service Management
  • Minor functionality or user experience changes as a result of some apps being replaced
  • General look and feel changes related to the Cloud version of the tools



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