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JIRA Service Desk is a convenient way to manage your content request.
Service Desk allows you to:
- track the progress of your ticket
- provide feedback on the work to date
- see who is handling your request
- view what stage of the process your ticket has reached
The process of getting new content published
All new content must go through the above process. You must ensure:
- publications go through the Gateway process
- content is approved by the Comms team
- content adheres to the PHE publications standard
Once content is ready for upload, you will need to let us know using the JIRA Service Desk.
Due to the recent system update, only registered JIRA users are now able to use all features of the JIRA service desk.