When you submit a new content request, we will need a brief that covers all the important information.
The process of getting new content published
All new content must go through the above process. You must ensure:
- publications go through the Gateway process
- content is approved by the Comms team
- content adheres to the PHE publications standard
Once content has been published, please raise a ticket on JIRA Service Desk.
You should use this ticket to:
- explain the task that needs to be completed
- communicate with the content team on the progress of the task
- relay any feedback
If you do not have a JIra Service Desk account, you will need to register.
Submitting a new ticket on JIRA Service Desk
Please select one of these options:
What should be included in the form
At a minimum, the content team will need to know:
- details of the content that needs to be published
- the intended format - publication, press release
- the date the content needs to be published, or the embargo date
Please remember to include details of:
- who will be using the content, and the reason they need access
- the lead point of contact for the content
- relevant links, including the existing location of the content (please include a web link, or URL)
Example of a completed request form
Publishing your content
- Review the final content
- Give your approval via the JIRA comments section
- Notify the relevant press officer that the content is being published
Ensure sign-off from your manager, or the subject lead
Learn more
- How we publish news stories and press releases
- How we publish publications and collections
- Guide to the layout of the PHE homepage
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