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You're reading an article from PHE's web content knowledge base - the best place to find answers to your content questions.

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GovDelivery is an email tool that enables you to send out bulletins and alerts.



Make a request for access to GovDelivery


If you need a GovDelivery account, please follow these steps:


  • check with your team if you can use an existing GovDelivery account
  • if no account exists, submit a service desk ticket https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/portal/10 using the 'Request GovDelivery Support' option
  • provide us with the required information (see below).
  • once your account is set up, we will arrange a training session with you


Required information

Please provide:

  • name of main contact for the GovDelivery account
  • email address of the main contact
  • required username for the GovDelivery email account (for example - Ebola-update@public.govdelivery.com)
  • required display names for your key emails (for example - 'Diabetes Prevention' or 'Health Protection Report')
  • how frequently you would like emails to be sent


Learn more





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