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GovDelivery is an email tool that enables you to send out bulletins and alerts.
Make a request for access to GovDelivery
If you need a GovDelivery account, please follow these steps:
- check with your team if you can use an existing GovDelivery account
- if no account exists, submit a service desk ticket https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/portal/10 using the 'Request GovDelivery Support' option
- provide us with the required information (see below).
Once your account is set up, we will arrange a training session with you.
Required information
Please provide:
- name and email address of the main contact for the GovDelivery topic
- how frequently you would like email bulletins to be sent
- size of the subscriber list
- topic name that users will see in the list of available subscriptions (for example - 'Diabetes Prevention' or 'Health Protection Report')
- topic description text (a sentence or 2)
- topic ‘from address’ in the format topicname@public.govdelivery.com that users will receive the bulletins from, save to their ‘safe sender’ list so it avoids spam triggers
- topic admins to prepare the template, test and send bulletins, keep data up to date taking into account GDPR regulations, and alter content/the template where necessary in line with reporting outcomes – we recommend 2 or 3 to cover absences. We'll need names and email addresses
Learn more
- Learn how to use GovDelivery at the Communications Cloud Support Centre
- Access the GovDelivery Communications Suite homepage