You're reading an article from PHE's web content knowledge base - the best place to find answers to your content questions.
To browse more useful articles, visit our home page.
GovDelivery is an email tool that enables you to send out bulletins and alerts.
Make a request for access to GovDelivery
If you need a GovDelivery account, please follow these steps:
- check with your team if you can use an existing GovDelivery account
- if no account exists, submit a service desk ticket https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/portal/10 using the 'Request GovDelivery Support' option
- provide us with the required information (see below).
- once your account is set up, we will arrange a training session with you
Required information
Please provide:
- name and email address of the main contact for the GovDelivery account
- how frequently you would like emails to be sent
- Size of the subscriber list
- topic name that users will see in the list of available subscriptions (for example - 'Diabetes Prevention' or 'Health Protection Report')
- topic description text (a sentence or 2)
- topic ‘from address’ in the format topicname@public.govdelivery.com that users will receive the bulletins from
- topic admins to prepare the template and send bulletins – we recommend 2 or 3 to cover absences. We'll need names and email addresses.
Learn more
- Learn how to use govDelivery at the Communications Cloud Support Centre
- Access the govDelivery Communications Suite homepage
We hope this article was useful.
To share this article with a colleague, please send them this link: https://confluence.collab.test-and-trace.nhs.uk/x/VYGAHw
You can also return to the home page to browse more articles on knowledge base.