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You're reading an article from PHE's web content knowledge base - the best place to find answers to your content questions.

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GovDelivery is an email tool that enables you to send out bulletins and alerts.

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Make a request for access to GovDelivery

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Once your account is set up, we will arrange a training session with you.


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titleRequired information

Send the text below to anyone requesting a GovDelivery topic:

You can book a training session on GovDelivery: 

https://support.granicus.com/s/article/Live-Training  it'll give you an overview of the system and will show you what is possible, and if it meets your requirements.

Once you have attended the training please let us know if you wish to continue with creating a topic for your bulletins. We can then get this set up for you.

We require the followingPlease provide:

  • name and email address of the main contact for the GovDelivery accounttopic
  • how frequently you would like emails email bulletins to be sent
  • Size size of the subscriber list
  • topic name that users will see in the list of available subscriptions (for example - 'Diabetes Prevention' or 'Health Protection Report')
  • topic description text (a sentence or 2)
  • topic ‘from address’ in the format format topicname@public@public.govdelivery.com that  that users will receive the bulletins from, save to their ‘safe sender’ list so it avoids spam triggers
  • topic admins to prepare the template, test and send bulletins, keep data up to date with GDPR regulations, and alter content/the template where necessary in line with reporting outcomes – we recommend 2 or 3 to cover absences. We'll need names and email addresses.


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Learn more

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