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govDelivery GovDelivery is an email tool that enables you to send out bulletins and alerts.

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Make a request for access to

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GovDelivery

If you need a govDelivery GovDelivery account, please follow these steps:

  • Check check with your team if you can use an existing govDelivery GovDelivery account
  • If if no account exists, send an email to the Digital Content Team with the subject line 'govDelivery access request'submit a service desk ticket https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/portal/10 using the 'Request GovDelivery Support' option
  • provide Provide us with the required information (see below).

Once your account is set up, we will arrange a training session with you.


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Send the text below to anyone requesting a GovDelivery topic:

You can book a training session on GovDelivery: 

https://support.granicus.com/s/article/Live-Training  it'll give you an overview of the system and will show you what is possible, and if it meets your requirements.

Once you have attended the training please let us know if you wish to continue with creating a topic for your bulletins. We can then get this set up for you.

We require the following:

  • name and email
  • Name of main contact for the govDelivery account
  • Email address of the main contact Required username for the govDelivery email account (for example - Ebola-update@public.govdelivery.com)GovDelivery topic
  • how frequently you would like email bulletins to be sent
  • size of the subscriber list
  • topic name that users will see in the list of available subscriptions Required display names for your key emails (for example - 'Diabetes Prevention' or 'Health Protection Report')How frequently you would like emails to be sent
  • topic description text (a sentence or 2)
  • topic ‘from address’ in the format topicname@public.govdelivery.com that users will receive the bulletins from, save to their ‘safe sender’ list so it avoids spam triggers
  • topic admins to prepare the template, test and send bulletins, keep data up to date with GDPR regulations, and alter content/the template where necessary in line with reporting outcomes – we recommend 2 or 3 to cover absences. We'll need names and email addresses


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Learn more

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