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GovDelivery Communications Cloud is an email and messaging platform you can use tool that enables you to send out bulletins and alerts

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.

Make a request for access to

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GovDelivery

If Please follow these steps if you need a govDelivery GovDelivery account, please follow these steps:

  • Check check with a member of your team if you can use a Communications Cloud account that already exists.
  • If no account exists, please email the Digital Content Team with the subject line 'Communications Cloud access request'.
  • an existing GovDelivery account
  • if no account exists, submit a service desk ticket https://jira.collab.test-and-trace.nhs.uk/servicedesk/customer/portal/10 using the 'Request GovDelivery Support' option
  • provide Provide us with the required information (see below).Email the team with the subject line 'govDelivery access request' and include the information listed above.

Once your account

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is set up, we will

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arrange a training session

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with you.


Info
titleRequired information

Send the text below to anyone requesting a GovDelivery topic:

You can book a training session on GovDelivery: 

https://support.granicus.com/s/article/Live-Training  it'll give you an overview of the system and will show you what is possible, and if it meets your requirements.

Once you have attended the training please let us know if you wish to continue with creating a topic for your bulletins. We can then get this set up for you.

We require the following:

  • name and email
  • Name of main contact for the Communications Cloud account
  • Email address of the main contact
  • Required username for the Communications Cloud email account (for example - Ebola-update@public.govdelivery.com)
  • for the GovDelivery topic
  • how frequently you would like email bulletins to be sent
  • size of the subscriber list
  • topic name that users will see in the list of available subscriptions Required display names for your key emails (for example - 'Diabetes Prevention' or 'Health Protection Report')
  • topic description text (a sentence or 2)
  • topic ‘from address’ in the format topicname@public.govdelivery.com that users will receive the bulletins from, save to their ‘safe sender’ list so it avoids spam triggers
  • topic admins to prepare the template, test and send bulletins, keep data up to date with GDPR regulations, and alter content/the template where necessary in line with reporting outcomes – we recommend 2 or 3 to cover absences. We'll need names and email addressesHow frequently you would like emails to be sent


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Learn more

the govDelivery