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But what if my audience expects the document in a familar format?
Open While they are unfamiliar, open formats usually open correctly in multiple software programs or internet browsers.
For this reason, we find it is not usually an issue for GOV.UK users to receive a document in an open format, instead of Word or Excel.
However, you always have the option to upload a document to GOV.UK in both a closed format and an open format.
Please see below for an example:
This is confirmed by user research from the Government Digital Service (GDS).