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You're reading an article from the Accessibility section on PHE's web content knowledge base.

To browse more useful articles, visit our home page.

The internet is changing and becoming more accessible


Web accessibility is all about making sure that digital services are suitable for all users, including those with disabilities or other special requirements.

As the internet has become increasingly central to our public life - with banking, shopping, and public sector services all delivered online - it's important that people with disabilities can use these websites, or we risk excluding them.

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This goes beyond making sure that pages can be used by people with disabilities - it includes other considerations, such as making sure that all documents are published in open formats , so that you don't need to own a copy of Microsoft Office.

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If we don't make documents accessible, we are breaking the law

It is the law that all content is accessible to users, no matter the severity of their disability, temporary or permanent. 


Accessibility makes websites and documents better for everyone, but there is also a legal aspect that we all need to be aware of.

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This means the old ways we used to design and publish documents now need to be changed. It is important that we do this work to ensure that we uphold the reputation of PHE.Image Removed

Accessible websites are ultimately better for users

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We've talked about accessibility in terms of compliance, but research suggests that in the long run, users overwhemingly overwhelmingly prefer to use accessible websites.

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