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Consultations begin life as 'open', move to 'closed' when the expiry date passes and finally become 'concluded' when the final response document is published.
Best practice for consultations
- Never use the word 'consultation' in the page title and summary because that's the content type which will display with the title and summary
- Use active voice for summary - 'we're inviting feedback on' or 'we're seeking views on' to invite responses
- Never change the summary and description text through the process - add new text to the relevant tabs instead
- Tick the Consultation principles box in Whitehall which says 'We have considered the consultation principles' or you won't be able to save the page
- Add the attachments to the right tab:
- consultation docs and response forms go under 'attachments';
- feedback docs go under 'public feedback' tab;
- PHE/government response documents go under 'final outcome' tab.
Examples of a consultation
Here are some good examples of how to content design a consultation:
https://government-frontend.herokuapp.com/examples/consultation/best-practice-consultation
https://www.gov.uk/government/consultations/uk-smi-tp-12-deoxyribonuclease-test
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