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It is important that users are able to quickly and effectively find informing information using desktop, mobile and tablet devices.
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While PDFs are a useful document type for sharing internally, we do not use PDFs to share information on the web because this make:
- PDFs cannot be easily discovered by users through the search engines
- PDFs are not mobile-friendly, so they are more difficult to access
- it is easier to keep an HTML document accurate and up to date
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