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- explain the task that needs to be completed
- communicate with the content team on the progress of the task
- relay any feedback
Due to the recent system update, only registered JIRA users are now able to use all features of the JIRA service desk.
Registering for a JIRA account
If you do not have a JIra Service Desk JIRA account, you will need to to register.
Please enter your PHE email address, password, and your full name i.e. 'John Smith'
You will then receive a confirmation email with your details.
Once you are all set up and registered, please access the Service Desk with your username and password.
Submitting a new ticket on JIRA Service Desk
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- submit 2i
- update content
- request new content
- ask a question
What should be included in the form
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