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When you submit a new content request, we will need a brief that covers all the important information.

Submit a content request

Before you submit a new content request, you will need to register for a Jira Service Desk account.

Once you are registered with Jira Service Desk, please select one of these options:

• Submit 2i
• Update content
• Request new content
• Ask a new question

Explain the request

• What kind of content needs to be published? 
• What format should we use - for example, is it a publication or a press release?
• Who will be using the content and why do they need access?
• When does the content need to be published?

Add important links and contacts

• Lead point of contact for this content
• Required publication date
• Embargo time and date, if this is applicable
• Existing location of the content (please include the web link, or URL)
• Intended location of the new content (please include the URL)

Review and secure approvals

• Review the final content
• Give your approval via the JIRA comments section
• Notify the relevant press officer that the content is being published

• Ensure sign-off from your manager, or the subject lead

Example of a completed request form

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