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When you submit a new content request, we will need a brief that covers all the important information.

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Step 1 - Make sure content has been through the correct approvals process

Ensure content has been through the correct approvals

The process of getting new content published

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All new content Content must go through the correct approval above process before publication. This includes:

• gateway process for publications
• PHE publication standard
• approval from the Comms team

Submit a content request

. You must ensure:

• publications go through the Gateway process
• content is approved by the Comms team
• content adheres to the PHE publications standard

Once content has been published, please raise a ticket on JIRA Service Desk.

You should use this ticket to:

• explain the task that needs to be completed
• communicate with the content team on the progress of the task
• relay any feedback

If you do not have a JIra Service Desk accountBefore you submit a new content request, you will need to register for a Jira .

Submitting a new ticket on JIRA Service Desk

Please account.Once you are registered with Jira Service Desk, please select one of these options:

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• submit 2i
• update content
• request new content
• ask a new question

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Explain the request

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What should be included in the form

At a minimum, the content team will need to know:

• details of the content that What kind of content needs to be published? 
• What the intended format should we use - for example, is it a publication or a press release?publication, press release
• the date the content needs to be published, or the embargo date

Please remember to include details of:

• who Who will be using the content, and why do the reason they need access?
• When does the content need to be published?

Add important links and contacts

• Lead the lead point of contact for this the content
• Required publication date
• Embargo time and date, if this is applicable
• Existing relevant links, including the existing location of the content (please include the a web link, or URL)
• Intended location of the new content (please include the URL)

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Example of a completed request form

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Publishing your content

• Review the final content
• Give your approval via the JIRA comments section
• Notify the relevant press officer that the content is being published

• Ensure sign-off from your manager, or the subject lead

Example of a completed request form

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