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We have a commitment to make our service accessible for anyone who needs it.
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The benefits of HTML
HTML documents are more accessible for users because:
- HTML documents are easier to read online
- HTML documents are easier for users to locate in the search engines
- HTML pages can be easily located on mobile devices
- we need to comply with 'open standards' - we need to make sure we do not discriminate against people with disabilities
- for example, content must be accessible by someone who has a visual impairment
The drawbacks of
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PDFs
While PDFs are a useful document type for sharing internally, we do not use PDFs to share information on the web because:
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