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In This Article


Section

Table of Contents

Raise a request

Choose one of the following options:

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Your request will be added to the list for processing.



A new ticket is logged in Service Desk


You can make a content request using the Service Desk.

This will create a new ticket in the Service Desk. The ticket is marked as Open


What should be included in the form


At a minimum, the content team will need to know:

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  • who will be using the content, and the reason they need access
  • the lead point of contact for the content
  • relevant links, including the existing location of the content (please include a web link, or URL)

Example of a completed request form



What to do after you have submitted your ticket


Once you have submitted your ticket, you can continue to use Service Desk for communication about the job.


Please keep all correspondence in the 'comments' on the ticket, and do not switch to email.

What to do before your content is published


Before your content is published, please ensure:

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