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- publications go through the Gateway process
- content is approved by the Comms team
- content adheres to the PHE publications standard
Once content has been published, please raise a ticket on is ready for upload, you will need to let us know using the JIRA Service Desk.
You should use this ticket to:
- explain the task that needs to be completed
- communicate with the content team on the progress of the task
- relay any feedback
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Due to the recent system update, only registered JIRA users are now able to use all features of the JIRA service desk. |
Register for a JIRA account
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Example of a completed request form
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What to do after you have submitted your ticket
Once you have submitted your ticket, you can continue to use Service Desk for communication about the job.
Please keep all correspondence in the 'comments' on the ticket, and do not switch to email.
What to do before your content is published
Before your content is published, please ensure:
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