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Welcome to the PHE web content knowledge base



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Knowledge base is your one stop shop for information about digital content at PHE.


You can use Knowledge Base to search for answers to your content questions, and find out how to use publishing platforms.


To get started, search for an answer to your question or pick an article from the list below.






Quick Read Articles


Getting Started

Content Best Practice

Publication Types


How to make a content request using JIRA Service Desk

How to use the new taxonomy




Why we prefer HTML to PDF

Why we do not use FAQs

How to save a PDF with correct metadata

Why we don't give out URLs before publishing



Guide to the PHE homepage

Publications and collections

News stories and press releases



Images and Infographics

Using Software and Platforms

Archiving Content


How we use infographics

Correct use of images


How to use Box.com

How to access GovDelivery

How to request a website analytics report



How to remove content that has been archived

Publishing to legacy websites



Useful Resources


Writing to GOV.UK Standards

Using Markdown


GOV.UK style guide

Plain English writing resources



Markdown: generate tables

Markdown: convert Word documents



Browse topics

Labels List


Recently updated articles

Recently Updated
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