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It would be appropriate to use a PDF in these cases:

  • The the content is designed to be printed off by users
  • You you need to display complex content that is not web-friendly e.g. complicated diagrams or flow charts.

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  • PDFs cannot be easily discovered by users through the search engines
  • PDFs are not mobile-friendly, so they are more difficult to access
  • It it is easier to keep an HTML document accurate and up to date

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  • HTML documents are easier to read online
  • HTML documents are easier for users to locate in the search engines
  • HTML pages can be easily located on mobile devices
  • We we need to comply with 'open standards' - we need to make sure we do not discriminate against people with disabilities.
  • For for example, content must be accessible by someone who has a visual impairment.

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