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The process of getting new content published

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All new content must go through the above process. You must ensure:

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If you do not have a JIra Service Desk account, you will need to register.

Submitting a new ticket on JIRA Service Desk

Please visit the Service Desk and select one of the following options:

• submit 2i
• update content
• request new content
• ask a question

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What should be included in the form

At a minimum, the content team will need to know:

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• who will be using the content, and the reason they need access
• the lead point of contact for the content
• relevant links, including the existing location of the content (please include a web link, or URL)

Example of a completed request form

Securing sign-off to publish content

Before your content is published, please ensure:

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