I am a departmental or project lead, with responsibility for business operations, performance or delivery.
I want to understand how this change aligns with broader business strategy and what it means to means to my department, team or project
About me
My role:
- I hold a senior leadership role in former PHE or T&T
- I am a programme/project sponsor or manager
- I head up a department or large team
What is important to me:
- Having a clear and accurate view of performance, delivery and risks that equips me to make confident decisions
- My team feeling empowered to conduct their work seamlessly and without disruption
- Tools that are reliable, intuitive and meet the needs of our customers
- The happiness of my team
Preferred channels:
- SLT meetings
- Direct engagement where required
- Regular updates on progress
Impacts
What's in it for me:
- Tools that support the future of UKHSA as one unified organisation
- Standardised ways of working that drive financial and operational efficiency
Impacts I may experience:
- Changes to dashboards, trackers or reports that may require reconfigure
- Short-term dip in productivity as teams adapt to new Cloud version and adjustments to functionality
- Potential for external customers, partners or vendors to need reassurance and support
- Potential for additional demand on team resources due to some rework or reconfigure of document links, archives or ticket management.
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As a leader, you play a crucial role in preparing your team for the change. You will do so by cascading relevant information and updates, and in providing reassurance, and highlighting any issues that may arise.
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Know and understand how to communicate the change to your team using the Key Message Framework
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Provide a briefing and Q&A for your team using the Engagement Toolkit
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Join the User Community to keep up to date with latest news and readiness activities
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Keep the conversation going through team meetings, cascading information on progress
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Encourage engagement in the Pulse Checks, and keep an eye out for readiness updates
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