I am a regular user of Jira and/or Confluence as part of one or more UKHSA projects, business or customer processes or work teams.
I have a vested interest in the success of this migration in order to avoid disruption to my day-to-day work and delivery commitments.
About me
My role:
- I sit within any one of the former Test & Trace functions
- I play a key role in the day-to-day activities within a project or business process
What is important to me:
- Intuitive and efficient tools that support the day-to-day management of the project
- Active collaboration across the team with minimal risk of version control issues, confusion or duplication of effort
Preferred channels:
- Slack
- Direct engagement where required
Impacts
What's in it for me:
- Increased productivity through enhanced collaboration
- Quicker and more efficient sign-on process through SSO
Impacts I may experience:
- There will be changes to drop down options, icons, project key, status or naming ahead of the main migration – the specific impacts will vary project-to-project
- Further instances of drop-down and icon changes at migration to align with broader UKHSA ways of working
- Dashboards, filters or local analysis solutions fed by Jira may change
- Behaviours within workflows and/or Jira Service Management
- Minor functionality or user experience changes as a result of some apps being replaced
- General look and feel changes related to the Cloud version of the tools
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The specific impacts to functionality will depend on which team you work within.
Using the impact assessment materials will be key to understanding which changes will be applicable.
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Work with your local Administrator to identify any specific use cases that will require testing in UAT (e.g. dashboards, reports, service desk project requirements)
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Attend the Thursday drop-in sessions with any questions and to provide feedback
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Complete the training
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Engage with the Pulse Check Surveys to help us track readiness
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